Shipping & Delivery InformationUpdated 2 months ago
Order Processing
Orders require at least 1 business day for processing before shipping. Orders placed on Fridays, weekends, or holidays will be processed on the next business day.
During peak seasons (holidays, promotions), processing times may be longer. If an order includes backordered or preordered items, all items may be held for shipment together, potentially delaying delivery.
Tracking Issues
We can only access the same tracking details as you. For issues, please contact the carrier first. If unresolved, reach out to our support team at [email protected].
U.S. Shipping & Delivery
Orders are shipped from either Santa Barbara, California, or Hong Kong, depending on your shipping address and stock availability at the time of purchase.
Shipping | Carrier | Delivery | Price |
| Standard | USPS or UPS | 5 - 7 Business Days | $4.65 |
| Express | USPS or UPS | 2 - 3 Business Days | $9.60 |
| Free | USPS or UPS | 5 - 7 Business Days | Free for US orders over $30 |
International Shipping & Delivery
Orders are shipped from either Santa Barbara, California, or Hong Kong, depending on your location and stock availability. Shipping fees and delivery times for international orders are calculated at checkout based on the destination. All international shipments are sent via USPS with duties and taxes prepaid (DDP), ensuring no additional charges upon delivery.