How to submit a Warranty Application?Updated 2 months ago

If you experience an issue covered under our 2-year warranty, follow these steps to submit a warranty claim:

1. Gather Required Information

Before submitting your claim, make sure you have:

• Proof of purchase (receipt or order confirmation)
• A detailed description of the issue
• Photos or videos clearly showing the defect

2. Contact Our Support Team

Email us at s[email protected] or submit a request through our Help Centerw. Include:

• Your order number
• A brief explanation of the problem
• Attached photos/videos of the defect

3. Claim Review & Next Steps

• Our team will review your claim within 4 - 7 business days.
• If approved, we will provide further instructions for replacement or repair.
• In some cases, we may ask you to return the defective item before processing the claim.

If you have any questions or need assistance, feel free to contact our support team at [email protected].